Privacy policy

Last updated: July 30, 2026

Bureau Parfumerie operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a customized shopping experience (the "Services"). Bureau Parfumerie is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs our collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the rules regarding the collection, use, and disclosure of your information described in this Privacy Policy.

Personal information we collect and process

When we use the term "personal information," we are referring to information that identifies you or that could reasonably be linked to you. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot be used to identify you or reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services and where you live, and to the extent permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information about how you interact with the Services, including how and when you use or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From our service providers including when we work with them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and the products you're interested in, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience, such as by recommending products related to your prior purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services online, in our Services, or on other websites, including based on items you've purchased or added to your cart, and other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide secure payments and purchases, detect and investigate potentially fraudulent, illegal, dangerous, or malicious activity and take appropriate action, and protect public safety and the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your inquiries, offer effective services to you, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

• With Shopify, we may share your data with vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and to show you advertisements. For example, we use Shopify to provide personalized ads through third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of your information being shared to display personalized ads and marketing based on your online activity with different merchants and websites.
• When you direct us, ask us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or when you use a social media widget or login integration.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including in response to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policy, and to protect or defend the Services, our rights, and the rights of you or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Any information you provide through the Services will be transferred to and made available to Shopify, as well as to third parties who may be located in countries other than where you live, in order to provide services to you. Additionally, to help secure, develop, and improve our business, we use certain advanced features from Shopify, which involve data and information obtained from your interactions with our Store, other merchants, and the Shopify platform. To provide these advanced features to you, Shopify may use personal information collected from your interactions with our Store, other merchants, and the Shopify platform. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests relating to your rights over the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise any applicable rights you may have with respect to your personal information at Shopify's Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on these websites. Information you provide on public or semi-public venues, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended to be used by children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

• Right to access/know. You may have a right to request access to personal information that we hold about you.
• Right to delete. You may have a right to request that we delete personal information we maintain about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right to transfer. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including any rights relating to Shopify's processing of your data, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process any such requests, in accordance with applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that they have been authorized to act on your behalf, and we may need to verify your identity directly. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. You can find a list of the applicable EEA supervisory authorities here.

International transfers

We may transfer, store, and process your personal information outside the country in which you live.

Where we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or an equivalent, contract issued by the appropriate authority in the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and take any other steps required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at , by email at admin@bureau-parfumerie.com or by mail at BUREAU PARFUMERIE SP. Z O.O., Łucka 15, LU4, 00-842 Warszawa, Poland For the purposes of applicable data protection laws, we are the data controller of your personal information.